Terms, Conditions & Policies
COVID-19 requires innovation on our behalf to complete skills to the best of our ability while complying with legislation.
Dogs
Dog must attend each session on a flat collar or harness and attached to their lead - our training methods are positive and force free and we will not accept check or choker chains. We teach them, we don't choke them! Retractable leads can be dangerous, please use a regular lead.
Prices
All prices are inclusive of GST.
Refunds
If your program has commenced, refunds do not apply however, if your dog is anxious and the group program is not suitable, the money paid will be transferred towards private tuition. Not all dogs can manage the group environment, that's ok, we will work through this one together.
Costs of Recovery
The debtor/s shall pay for all costs actually incurred by Positively Pawsome Training Solutions in the recovery of any monies owed under this Agreement. You agree to be liable for and indemnify Positively Pawsome Training Solutions. These costs include recovery agent costs, repossession costs, location search costs, process server costs and solicitor costs on a solicitor/client basis, debt collection commission and legal fees on an indemnity basis.
Family attendance is encouraged
Children under the age of 16 years must be accompanied by an adult.
Please ensure children remain near you.
Children under 10 years cannot control the lead at any time.
Footwear
Closed in footwear must be worn in all training classes.
Weather policy
All participants in each training session must be comfortable and free from stress
Training is cancelled when:
The temperature is 35c or more at 5pm as per the Australian Bureau of Meteorology http:www.bom.gov.au/
Or
It is raining steadily or is stormy (thunder and lightning) at our training venue
Cancellation will be made 2 hours before your session commences and notification will be via sms, please monitor your mobile telephones prior to arrival.
Vaccination policy
Adult dogs attending group training must have current C5 vaccination, proof to be presented prior to first lesson.
Parasite policy
All canines – including companion animals residing in same household - must be wormed with an Allwormer two weeks before attending training sessions.
Physical Wellbeing
All dogs and puppies attending classes must be free from pain always:
All dogs and puppies must have the ability to train free of pain with full mobility;
Permanent disability participation with modified program at trainer’s discretion is available;
Recent medical procedures must have veterinarian clearance;
If injury occurs or illness is present, you maybe asked to leave.
Entire bitches policy
Owner must advise if they suspect cycle has begun, cease current training program immediately and training will commence at no additional fee 8 weeks after cycle has finished or with veterinarian clearance.
Pregnant bitches should not attend training during pregnancy and after delivery of puppies without veterinarian clearance.